The Glassboxx websites, and desktop and mobile applications are run by Glassboxx Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. With the goal of sustained accessibility in mind, Glassboxx websites, and desktop and mobile applications are in the process of being updated to conform with the applicable WCAG 2.1 Level AA Success Criteria to the greatest extent possible.

Although our goal is full compliance with all WCAG 2.1 Level AA Success Criteria, due to the nature of our service, certain limitations may exist. Known limitations include: Certain eBook content may not permit text-to-speech functionality and audiobook content will not permit speech-to-text functionality due to licensing restrictions.

Accessibility Features

The accessibility features of our websites, and desktop and mobile applications are compatible with accessibility programs and apps, such as NVDA and VoiceOver for iOS. In addition to these screen reading capabilities, Glassboxx websites, and desktop and mobile applications
offer the following accessible features:

• Alternative text
• Tab key navigation
• ARIA labels providing additional contextual information

Feedback and contact information

If you need information on the Glassboxx websites, and desktop and mobile applications in a different format like accessible PDF, large print, easy read, audio recording or braille, or are visiting us in person, or you’re contacting us by phone, please use the following details:

Email: help@glassboxx.com
Our address: Glassboxx Limited, Oxford House, 12 – 20 Oxford Street, Newbury, Berkshire, RG14 1JB

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at help@glassboxx.com

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Glassboxx Limited are committed to making Glassboxx websites, and desktop and mobile applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Preparation of this accessibility statement

This statement was prepared on 14/09/20. It was last reviewed on 14/09/20.

This website was last tested on 07/08/23. The test was carried out by Firsty Group.